1. General Information

This Privacy Policy outlines the rules for the processing and protection of personal data of users of the website fial.pl (hereinafter: the "Website"), operated by F.H. PRO CAR (hereinafter: the "Administrator").

The data controller is F.H. PRO CAR, based at ul. Mirosława Krzyżańskiego 16, 30-698 Kraków, NIP: PL6793169486, REGON: [REGON].

You can contact the Administrator via email: patryk.jania@fial.pl.

2. Scope of Collected Data

The Administrator may process personal data provided by the user through:

• the contact form (name, surname, email address, phone number),

• placing an order in the online store (data required for order fulfillment and delivery),

• newsletter subscription (email address).

Providing this data is voluntary but necessary to handle inquiries, process orders, or subscribe to the newsletter.

3. Purpose and Legal Basis for Data Processing

The Administrator processes personal data for the following purposes:

• Handling inquiries submitted via the contact form – based on Article 6(1)(b) of the GDPR (processing necessary to take steps at the request of the data subject).

• Order and service fulfillment – based on Article 6(1)(b) of the GDPR.

• Marketing of own services (newsletter, promotional information) – based on the user’s consent (Article 6(1)(a) of the GDPR).

• Fulfilling legal obligations (e.g., accounting) – based on Article 6(1)(c) of the GDPR.

4. User Rights

Each user has the right to:

• access their data, request its rectification, erasure, or restriction of processing,

• object to the processing of their data,

• data portability,

• withdraw their consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal),

• lodge a complaint with the President of the Personal Data Protection Office (PUODO).

5. Data Sharing

Personal data may be shared with entities supporting the Administrator in service provision (e.g., courier companies, payment processors, hosting providers) – only to the extent necessary for the performance of services.

The Administrator does not sell or disclose personal data to third parties for marketing purposes.

6. Cookies and Analytical Tools

The Website uses cookies to ensure its proper functioning, analyze traffic, and tailor content to users.

Users can manage cookies independently in their browser settings.

The Website may use analytical tools (e.g., Google Analytics) that collect statistical data about visitors (e.g., IP address, browser type, traffic source).

7. Data Retention Period

Personal data is retained for a period:

• necessary to fulfill services or orders,

• required by law (e.g., accounting documentation retention – 5 years),

• until consent for marketing activities is withdrawn.

8. Data Security

The Administrator applies appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or damage.

9. Changes to the Privacy Policy

The Administrator reserves the right to make changes to this Privacy Policy. Any updates will be published on fial.pl with the applicable effective date.